Reference Point Bulletin June 2019

Thursday, 06 June 2019

Australian Railways Solution – soft launch is underway

It’s been an action-packed six months for the SkillGuard development, test and delivery teams preparing for the launch of the new Australasian Railway Association's (ARA) system, for their Rail Industry Worker (RIW) Program.

Since winning the tender to deliver this major international contract late last year, we have been busy working with our Australian partner, Metro Trains Australia (MTA), and our client, the ARA, to be ready for full launch in late June.

The RIW Program is a large and comprehensive system that holds the required information about the rail workforce to give reliable “authority to work”. Coupling competency management with health and safety, the system includes full competency and evidence records, plus job roles, employment, work associations and a host of other information required to authenticate a worker and be sure they are fit to work.

Australasian Railway Association

Although SkillGuard’s out of the box range of powerful features helped clinch our win against an international field of suppliers, we have been working with our client and partner to add further functionality to the system.

Exciting new features include: 

  • Embedding our unique virtual card technology into SkillGuard, so workers don’t need to bring their physical card to work – or wait for delivery of the card in remote locations.
  • MyRIW – a gold standard approach to data privacy, control and ownership, which engages directly with the workforce and helps each individual manage their own profile.
  • Online payment for all industry charges relating to the RIW system.
  • Integration with Kineo - a major online learning provider - and Veritas - for leading edge identity checks.
  • Full verification services around competencies and supporting certification.

As the new RIW system is replacing a legacy product, we have dedicated considerable time over the last few months readying the industry for a major transition, including working on a range of new communications materials, products and activities. These include: presentations, demonstrations and training sessions (both face-to-face and online), a host of leaflets, site posters and printed materials, special high visibility vests and more than 15 'how to' videos.

Soft launch for the new RIW system started at the end of May, enabling companies delivering work for the Australian rail sector to verify the data migrated from the incumbent system and to order their new cards - physical and virtual – ready for full go live at the end of June.

As part of this we have migrated data from over 15,000 companies (sole traders through to major contractors), including 118,000 individuals, 775,000 individual competences, 432,000 job roles and 122, 000 medicals, as well as converting over 1 million photographs and file attachments.

Commenting on the scale of activity, Tanya Morris said: “Owing to very tight delivery timescales, at times we had well over 20 of our development, UI and test staff working on the project. It’s been hard work but rewarding, and all the more so dealing with such a major client on the other side of the world.

The reception of the system has received during client testing and presentations over the last couple of months has been extremely positive. With our partner MTA, we look forward to delivering a sterling product and 24/7 service over the coming years; a high functioning, efficient system to help protect the Australian rail workforce every day.” 

Tanya Morris, Business Development Director, Reference Point

Highways England Health & Safety Passport shortlisted in two categories at Constructing Excellence Awards 2019

  • Health, Safety and Wellbeing
  • Integration and Collaborative Working

We are delighted to say that the Highways England Passport System and its Steering Group have both received recognition by being shortlisted in two categories in the Constructing Excellence Awards 2019. These achievements demonstrates the Group’s commitment to ensuring all those that work on or for the Highways England network go home safe and well.

Highways England Health & Safety Passport launched in November 2017. An entirely voluntary system, it currently covers over 15,000 cardholders representing a substantial percentage of the active workforce. The awards evening is on Thursday, 27 June in London – hopefully we can share further good news – so watch this space!

Highways England Health and Safety Passport

CourseSight, quickly becoming the home of construction training - more and more major providers joining

The latest training provider to join the CourseSight community is Construction Skills People (CSP) - the largest provider of training to the UK construction industry!

CSP now has over 100 instances of the ten most popular courses in construction today live in the system, with spaces selling fast.

To book a place go to:

Construction Skills People

Vircarda, your world connected with a new website and software release – be part of the experience!

As part of our commitment to continuous product development, we have just launched a new Vircarda website and also a major upgrade to our Vircarda App – entirely developed and tested by our in-house team.

Discover more about Vircarda - our comprehensive, highly secure virtual smartcard app that stores and manages virtual smartcards on mobile devices.

And finally...

It's not just the humans at Reference Point that are excited about the Australia launch - Winne, our office dog, is really getting into the Aussie spirit! See more of Winnie, give her a follow on Instagram: @refptsausagedog.

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