New Future of Competency Management for the Australian Rail Industry

Thursday, 27 September 2018

The Australasian Railway Association (ARA) announced today that a new five year contract has been awarded for the delivery of the Rail Industry Worker Program (RIW), the ARA's national competency management system, on the back of an extensive tender process undertaken by key rail industry organisations.

Danny Broad, ARA CEO, underlined the program’s key role in protecting and enhancing safety on the nation’s rail networks.

“Metro Trains Australia (MTA), working with its partners, will become the new service provider for the national RIW Program, which enables the effective management of rail worker skills across Australia,” said Mr Broad. "

The RIW Program has grown considerably since it started, both in terms of participation and the breadth of requirements for participants. The RIW Program will continue to support organisations in meeting legal and regulatory obligations, as well as maximising safety,” explained Mr Broad.

Leah Waymark, Managing Director (acting) MTA, also addressed the importance of efficiently managing worker competencies in the rail environment.

“Safety is of paramount importance across the rail industry and the RIW Program plays a key role by enabling rail industry workers to seamlessly manage their competencies online,” said Ms Waymark.

“The competency management system is world class and our technology partner, Reference Point Limited, is the proven force behind the systems which keep rail, road and other key industry and infrastructure workers safe right across the UK. The RIW solution will be Australian based and supported by multiple Australian companies to deliver locally where possible.”

“The system uses the latest smartcard technology, combined with a secure database that is compatible with multiple platforms including smartphones and real-time business intelligence reporting.”

“We are preparing information sessions and further communications prior to going live on 30 March 2019,” said Ms Waymark.

Mr Broad added that the recent tender process will bring multiple benefits to the rail industry.

“The competitive tender submissions highlighted that beyond system features, there are many additional key benefits available to the rail industry through the RIW Program. We are confident that MTA and its partners will support the evolution and future direction of the RIW Program in broadening its functions and capabilities to deliver great value for Australian rail.”

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